Key IT Infrastructure Specialist Role
The successful candidate will be responsible for managing, maintaining, and optimizing an organization's computer systems, networks, and technology infrastructure to ensure efficient and secure operations.
* Install, configure, and maintain hardware, software, and network systems, ensuring all technology components function effectively and securely.
* Troubleshoot and resolve technical issues related to computers, servers, software, and networking equipment promptly to minimize downtime.
* Monitor system performance and security measures, implementing updates, patches, and backup procedures to protect organizational data.
* Provide technical support and training to end-users and staff, assisting with software applications, hardware use, and IT policies adherence.
* Manage user accounts, access permissions, and system configurations in line with company policies and security standards.
* Collaborate closely with Corporate IT Teams to assess technology needs, recommend solutions, and coordinate IT projects or system upgrades.
* Implement and enforce cybersecurity protocols to safeguard against unauthorized access, data breaches, and cyber threats.
Essential Skills and Qualifications
* Technical proficiency in operating systems (Windows), network technologies, hardware components, and software applications.
* Problem-solving and analytical skills to diagnose IT system failures and develop effective solutions.
* Strong communication abilities to explain technical information clearly to non-technical users and collaborate with team members.
* Familiarity with cloud platforms virtualization technologies, and cybersecurity principles.
* Experience with system backups, disaster recovery.
* Ability to collaborate efficiently with team members in separate geographical locations and different time zones.
Benefits
This role offers the opportunity to work in a dynamic and collaborative environment, contributing to the success of the organization by providing expert technical support and guidance.
Job Requirements
We are seeking a highly motivated and experienced IT professional who is passionate about delivering high-quality services and solutions.