Casual Support Workers (Wollongong) – Complex Care & Behavioural Support
Join a values-driven team making a real difference.
We are looking for 7 experienced, kind, and reliable support workers to join a responsive and dedicated care team in Wollongong. This is not just a job — it's an opportunity to advocate for an underfunded participant by ensuring every shift reflects their true support needs.
Key Details:
* Location: Wollongong, NSW
* Schedule Priority: Tuesday–Friday 2pm–10pm + sleepover (on-call as needed)
* Casual Role: Flexible shifts (not guaranteed but often frequent)
* Pay Rate: $45.94 – $51.81 per hour (casual SCHADS Award Level 2.3–3.4)
Rates vary depending on experience, duties, and shift type. Penalties and super included.
What You'll Do:
You'll provide person-centred support in both Supported Independent Living (SIL) and Community Access environments, with a strong focus on:
* Stoma bag care and other personal support needs
* Managing complex behaviours with empathy and professionalism
* Adhering to detailed Behaviour Support Plans
* Implementing authorised restrictive practices safely and ethically
* Driving participants to and from appointments or community activities
* Accurately documenting reports to support appropriate funding
You'll also play a critical role in rebuilding trust, consistency, and support advocacy for a participant whose funding may not reflect their real needs — yet.
About You:
We are seeking people who embody professional care with heart. You will be a great fit if you:
* Have proven experience with stoma care, behaviour support, and restrictive practice implementation
* Are confident working alone, but responsive and collaborative when needed
* Can drive participants (vehicle access and licence essential)
* Communicate clearly and kindly in English, both verbally and in reports
* Bring a growth mindset and take pride in delivering exceptional care
* Are passionate about positive change — especially when it's overdue
What We're Offering:
* A warm, respectful and professional team environment
* Flexible casual shifts with limited notice (must be highly reliable)
* Opportunity to be part of an intentional advocacy journey
* Real impact: your accurate reporting and compassionate care will directly support the push for increased funding for someone who truly needs it
Requirements:
* NDIS Worker Screening Check
* Valid First Aid & CPR
* Driver's licence and willingness to drive participants
* Demonstrated experience in similar high-support roles
* Confidence in completing clear and efficient documentation
Ready to be part of something meaningful?
Submit your expression of interest today, include your availability, experience, and why this type of role matters to you.
We are building a team that believes in dignity, accountability, and the right to thrive.
Job Types: Subcontract, Casual
Pay: $40.00 – $43.00 per hour
Expected hours: 10 – 35 per week
Ability to commute/relocate:
* Wollongong NSW: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
* Support Worker: 2 years (Preferred)
Work Location: In person