Role Overview
A leading tech company in Australia is seeking a Tier 2 Technical Support Specialist. This role involves assisting customers with technical challenges via phone, chat, and email.
Responsibilities
Assist customers with technical challenges via phone, chat, and email.
Qualifications
* Strong troubleshooting skills
* Customer service experience
* Solid understanding of Windows operating systems
* Relevant IT certifications
* Experience with AWS (advantageous)
Benefits
Competitive compensation, including bonuses, and comprehensive health benefits.
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