Job Overview
We are seeking a highly skilled and motivated Customer Service Supervisor to lead our customer service team at Canberra Airport.
The ideal candidate will possess strong leadership and interpersonal skills, with the ability to drive safety, service, and operational excellence. Their primary responsibility will be to oversee customer service functions for our client airline, ensuring every interaction reflects professionalism and care.
* Responsibilities:
o Coaching and supporting your team
o Liaising with airport authorities, government agencies, and other stakeholders
o Maintaining compliance with regulatory requirements
Requirements
To succeed in this role, you will need:
• Previous experience in ground handling across above wing operations
• Strong leadership and interpersonal skills
• Excellent time management skills
• Customer-focused service