Line of Service
Internal Firm Services
Industry / Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Senior Associate
Job Description & Summary
Our Tech Hub team enables our companies businesses to achieve their technology-driven goals.
We deliver a range of areas from leading and supporting the company through to the build or adoption of new technology to protecting against risk and delivering valuable data insights that transform our technology capabilities with spectacular results and are responsible for managing and maintaining IT infrastructure including servers networks and operating systems.
As an IT Technician you'll play a vital role in maintaining and troubleshooting computer systems networks and software applications working with clients across Tech Hub to provide technical support to end-users ensuring that all IT-related issues are resolved promptly and efficiently within our vast community of solvers.
Why PwC
At PwC Australia your skills meet purpose.
We tackle big challenges across industries like finance technology energy and healthgiving you the chance to make a real impact.
Here your growth is our priority.
You'll work with leading teams explore new technologies and unlock your full potential.
Join a global community of more than ****** people who value bold ideas collaboration and lasting change.
Together we're building trust and shaping the future.
What you'll do
Provide 2nd / 3rd level support resolving complex technical issues and ensuring timely request tracking.
Maintain and administer IT systems infrastructure and related documentation (guides FAQs knowledge articles).
Collaborate with IT teams for seamless service incident resolution root cause analysis and system improvements.
Guide first-line support staff and support developers with managed environments and deployment processes.
Document and review requirements oversee processes and create / manage DevOps pipelines.
What we're looking for
Experienced in technical support troubleshooting hardware / software and system administration.
Knowledgeable in network infrastructure protocols integration automation and DevOps.
Provides expert technical advice and solves complex problems using experience and judgment.
Plans annual priorities manages workload contributes to large projects and leads small improvements.
Key Skills
IT Experience
Network Administration
Active Directory
LAN
Computer Networking
Computer Skills
Windows
Remote Access Software
Help Desk
IT Support
Operating Systems
Troubleshooting
What you'll gain
The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
Clear paths for career progression supported by continuous learning and leadership development.
Generous leave entitlements to support your work-life balance - including floating public holidays birthday leave and ability to purchase additional leave on top of your four weeks.
A world-class parental leave policy offering up to 26 weeks of leave for caregivers supporting your family and personal life.
We know that perks are as important as your financial rewards.
Explore all the benefits that PwC has to offer here.
This role is being offered as a 12 months max term contract.
Ready to grow here and go further?
Join PwC Australia as an IT Technician and make an impact that goes beyond the expected.
Apply now and take your next step with a team shaping the future.
We're committed to treating all our job applicants fairly and with respect irrespective of their actual or assumed background disability neurodivergence or any other protected characteristic.
We want you to have every opportunity to thrive in our selection the application form you can let us know what adjustments you require during our recruitment process and / or any workplace accommodations you anticipate needing to help you perform your role.
No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement.
We are only accepting applications direct from individuals.
Employment Type: Full-Time
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