Competitive rates
Excellent Culture
Flights and Accomodation covered
Green Light Worldwide’s Delivery Team have an urgent requirement for our client who needs an experienced Level 1/2 Service Desk Technician for an engagement, this will be FIFO work 3 days on 12 hour days. Green Light are looking to speak to exceptional people with a passion for technology, and a proven work history providing first class IT customer support.
Responsibilities:
▪ Provide day to day IT support to 30 - 70 users onsite, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds
▪ Support of the IT environment, including servers, systems, networks, and other devices
▪ To assist on various projects and upgrades.
▪ Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
▪ Monitor daily backups, manage asset database, and control software register
▪ Build positive working relationships with the business
▪ Triage tickets through ServiceNow
Requirements:
▪ All-round IT support specialist with at least three years’ experience of hands-on, remote and telephone support
▪ Experience of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment
▪ Hands-on experience of LAN, WAN and VPN, troubleshooting and support
▪ Proven track record of working in a support environment supporting multiple users across multiple locations
▪ Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.), Anti-virus (MS Defender), Veritas BackupExec, etc.
▪ Ability to support a wide range of desktop applications
▪ Deploying image / software through Intune/SCCM
How to Apply:
Click APPLY or email your application to Michael Wing (michaelw@greenlightworldwide.com) – Resource Manager for a confidential discussion with Green Light Worldwide.