We are on the lookout for a proactive and motivated Membership Services Officer to join our Community Netball team. If you're passionate about sport, community, service excellence and want to be part of a high‑performance culture, we want to hear from you
About Us
Netball WA (NWA) is the peak state sporting organisation responsible for the governance, development and promotion of netball across Western Australia. Our vision is to be "the best on and beyond the court" — a world-class sport organisation respected for transforming lives through netball.
The Role
Reporting to the Membership Services Manager, you will play a key role in supporting the delivery and administration of membership and affiliation services across the NWA community. This role works closely with the Stakeholder Engagement team and provides support to the GM Community Netball with Awards and Recognition portfolios.
Key Responsibilities
* Provide high‑quality member support via PlayHQ
* Assist with financial administration—processing invoices and managing refunds
* Manage the Single Game Voucher system
* Administer annual Member Association affiliation and insurance processes
* Maintain the NWA Working with Children register in line with legislative requirements
* Keep membership and stakeholder databases accurate and up to date
* Prepare documents and reports as required
* Support communications and engagement activities led by the Membership Services Manager
* Administer Life Members, past players and awards databases
* Coordinate Life Member and past player events and functions
* Provide administration support to Awards and Recognition Committee meetings
* Assist with NWA competitions as required
* Uphold and promote NWA's values and policies, including child safeguarding standards
Essential Criteria:
* Strong written communication and report‑writing skills
* Excellent planning, organisation and time‑management abilities
* Strong interpersonal skills and confidence working with a wide range of stakeholders
* Ability to work independently and as part of a team
* Flexibility with work hours, including occasional weekends
* Understanding of appropriate behaviours when working with children
* A current WA 'C' Class Driver's Licence
* Commitment to child safety and safeguarding practices
Desirable:
* 1–2 years' experience in a similar role
* Experience using PlayHQ or similar membership databases
* Experience in member‑based associations or sporting organisations
What We Offer
* Flexible work practices to support work–life balance
* Professional development and career growth opportunities
* Free on-site parking at Gold Netball Centre
* Mobile phone allowance
* Employer-funded paid parental leave top-up
* Tickets to home events and sporting brand discounts
* Employee wellness and assistance programs
* The opportunity to make a genuine impact on community sport in WA\
Hours of Work
This is a permanent part-time role, working 17.5 hours (0.46FTE) per week. The sport industry operates outside of traditional business hours, including weekends. To succeed in this role, you must be willing and able to work when and where sport is happening. We have a flexible approach to ensuring our people can balance their family life and personal commitments alongside the demands of the industry. .
How to Apply
To apply, please submit your resume and cover letter via SEEK or the Netball WA or West Coast Fever websites. Your cover letter should address the essential criteria outlined above.
* Applications close: 5:00pm (AWST), Monday 2 February 2026.
* For enquiries and full position descriptions please email
Netball WA reserves the right to shortlist and interview candidates prior to the closing date.
NWA is committed to creating and maintaining a child safe, child friendly organisation, in accordance with the National Principles for Child Safe Organisations and in addition to adopting Netball Australia's Child Safeguarding Policy. All NWA Staff, NWA engaged volunteers and Affiliates (which includes Associations, Clubs and Authorised Providers) are responsible for promoting and protecting the interests, safety and wellbeing of children and young people.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply