Broadbeach Waters, QLD PERA Premium Pacific Fair
Full time
Responsibilities:
* Manage all store functions including staffing, scheduling, training, inventory, visual presentation, customer service, point-of-sale, and overall store operations
* Perform proactive and professional sales services to customers
* Lead, motivate, train and coach the store team for optimizing sales performance and achieving sales goals
* Manage store operations and stock inventory
* Dealing with Head Office emails and producing weekly reports on sales
* Work closely with marketing, merchandising, and other internal teams for store activities, sales promotions, seasonal launches, etc.
* Responsible for organizing staff rosters (monthly)
* Interviewing new staff & submitting appraisals to Head Office
Requirements:
* Tertiary education or above
* At least 5 years of Bags and Luggage experience with at least 2 years in managing a store independently as well as indirect sales or service experience in a retail store
* Customer-oriented and able to drive amazing customer services
* Strong leadership skills, interpersonal and people management skills
* Adaptive to change and good problem-solving skills
* Strong commercial & marketing sense and good analytical and numeric skills