Job Description
We are seeking a skilled professional to engage with customers through inbound and outbound calls, uncovering their needs and recommending tailored energy solutions. This is a fast-paced, target-driven role where your ability to build rapport, promote products, and convert interest into action through a sales experience will directly impact our success.
Training is delivered in the office from Monday to Friday, 8:30am to 4:30pm. Once training is complete, you'll transition to a rotating roster between 7am and 6pm on weekdays, with occasional Saturday shifts from 8am to 12pm.
Key Responsibilities
* Promote and sell our products and services to new and existing customers across Australia.
* Participate in outbound campaigns to re-engage and retain customers.
* Respond to general enquiries and follow up on customer queries with professionalism and care.
* Meet and exceed daily, weekly, and monthly sales targets using effective objection handling and sales techniques.
* Deliver a high level of customer service aligned with our values and compliance standards.