Beaconsfield Dental - Looking for an experienced Dental Receptionist in Berwick!
-We are a fast paced and well organised dental practice in Berwick with a friendly and supportive team!
-Due to growth in our team, we are looking for another experienced dental receptionist to accompany our team.
-The practice was purposely built to offer a spacious and modern environment and consists of 7 treatment rooms.
-Our services mainly consist of general dental with some major dental, family oriented dental appointments and some orthodontic treatment as well!
Reception - Days and hours: We are looking for 3 - 4 days a week covering Monday to Thursday. The hours typically consist of a mix of 8:00am - 5:00pm, 8.30am - 5.30pm & 9:00am - 6pm.
As this is a busy, fast-paced role and we are looking for individuals with experience in the dental space to complement our strong focus on teamwork, efficiency, accuracy and reliability to ensure a smooth-running environment for everyone.
Key Responsiblities:
- Being the first point of contact for patients with professional manner, warmth and understanding of the dental environment.
-Managing appointment scheduling including cancellations, rescheduling, online bookings and waitlists
-Handling phone calls and other patient inquiries professionally
-Maintaining patient records and confidentiality
-Liaising with dentists, support staff and management
Required Experience & Skills:
-Previous experience as a dental receptionist
-Experience with dental software (EXACT is advantageous)
-Strong knowledge of dental terminology and procedures
-Experience with health insurance billing and claiming, item numbers, preferred provider fee schedules and CDBS bulk billing.
-Excellent communication and customer service skills
-Ability to multitask in a fast-paced environment
-Ability to follow instruction as well as work independently
Personal Qualities:
- Friendly, professional, and patient-focused
-Highly organized and detail-oriented
-Composure during peak periods
-Team player with a positive attitude
-Reliable and punctual
If this opportunity sounds like a good match, we encourage you to apply!