Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a global leader in renewable energy, specializing in innovative solar, wind, energy storage, hydrogen, and EV solutions. Since 1997, its cutting‐edge technologies, including photovoltaic inverters and energy storage systems, have powered over 180 countries, with a total installed capacity surpassing 740 GW by the end of 2024. Committed to "Clean power for all," Sungrow continues to shape the future of sustainable energy.
Key Responsibilities
* Fully responsible for the execution of Long-Term Service Agreements (LTSA) / Maintenance and Service Agreement and overall asset performance throughout the project lifecycle. Managing the assets ranging from 10MWh to 400MWh PV/BESS projects.
* Attend site to supervise all works, including troubleshooting and corrective maintenance activities, and ensure compliance with onsite WHS regulations.
* Be responsible for ensuring asset compliance, and for developing and maintaining the relevant records and documentation. Develop and implement an audit program to support compliance, where necessary.
* Lead pre-contract and tender‐stage activities, including O&M scope definition, pricing strategy, risk allocation, awareness of liquidated damages (LD) exposure, and supporting procedures.
* Own and manage availability guarantees, performance guarantees, KPIs, and service‐level reporting, ensuring contractual compliance and customer satisfaction.
* Lead pre‐contract communication and contract negotiation for O&M agreements, and manage internal teams and subcontractors during project execution and operations.
* Take full responsibility for subcontractor strategy, governance, commercial performance, and service delivery, including contract management and ongoing performance evaluation.
* Review, prepare, and maintain all O&M‐related documentation, including proposals, reports, contracts, and service records; ensure proper contract execution and document control.
* Participate in and support the implementation, commissioning, and technical support of large‐scale BESS projects; ensure familiarity with O&M procedures and system operations.
* Lead incident management, including fault coordination, root‐cause analysis (RCA), corrective actions, and clear, timely communication with clients and internal stakeholders.
* Coordinate relevant stakeholders including subcontractors, internal technical teams, asset owners, and AEMO/DNSP to resolve on‐site technical, system, or operational issues efficiently.
* Take accountability for O&M budget control, margin protection, cost optimisation, and variation management during operations.
* Continuously optimise O&M processes to improve asset performance, operational efficiency, service quality, and customer satisfaction.
Requirements
* Bachelor's degree or above in Electrical Engineering, New Energy, Power Systems, Automation, or a related discipline.
* Proven experience in O&M management of energy storage systems or renewable energy projects, with a solid understanding of large‐scale BESS operations and asset management. Minimum one year of asset management experience, encompassing contract execution and obligation fulfilment, as well as onsite operational management.
* Preferrable with technical background and the ability to understand system architecture, analyse faults, and guide on‐site troubleshooting.
* Demonstrated capability in O&M documentation preparation, contract management, and commercial awareness.
* Proven experience using CMMS systems to manage, track, and document all maintenance activities during the O&M lifecycle.
* Excellent communication, coordination, and problem‐solving skills, with the ability to manage clients, subcontractors, and cross‐functional teams.
* Strong sense of ownership, accountability, and willingness to travel as required.
Preferred Qualifications
* Hands‐on experience with BESS projects.
* Strong technical depth in PCS, EMS, BMS, SCADA and overall system integration.
* Familiarity with grid‐forming and grid‐following control strategies and grid compliance requirements.
* Experience managing availability guarantees, performance KPIs, and service‐level agreements in OEM or asset‐owner environments.
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