Overview
A government department in New South Wales is seeking a Senior Customer Experience Designer to enhance customer experiences and outcomes. The role involves working collaboratively across the enterprise to deliver coordinated design solutions.
Responsibilities
* Operationalise the Customer Care Service Model
* Conduct customer research
* Advise stakeholders
Qualifications and attributes
* Strategic thinking
* Passion for customer experience improvement
* Excellent communication skills
Location
In-office presence required in Haymarket, Parramatta or Gosford.
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