Audiology Assistant Role Overview
We are seeking a motivated and customer-focused professional to fill this position as an Audiology Assistant. This role presents the opportunity to play a crucial part in the audiology customer journey by offering expert guidance and support to the community.
Key Responsibilities
* Deliver exceptional customer service and foster lasting positive relationships
* Conduct hearing screenings and perform hearing aid maintenance (full training provided)
* Schedule appointments through the Simply Hearing system
* Coordinate with store partners and ensure seamless daily clinic operations
About the Position
This role is an exciting opportunity for a dedicated individual to make a meaningful impact on the lives of others. Our team is committed to delivering innovative and compassionate care to our community.
Requirements
* Possess passion for making a difference in the lives of others
* Previous experience in fast-paced retail/customer service environment preferred
* Experience in Audiology or allied health not essential but advantageous
* Demonstrate strong interpersonal and communication skills, with empathy towards others
* Show proficiency in computer literacy and ability to troubleshoot technology issues
Benefits and Advantages
* Two free pairs of glasses per year
* Birthday leave and volunteer time off
* 30% discount on family and friends purchases
* Access to employee assistance program for health and wellbeing support
* Retail discounts through our perks program
* Flexible work-life balance and permanent employment opportunity