Role Overview
As a Retail Leader, you will make a tangible impact in your daily work, contributing to the growth and evolution of Coles Supermarkets.
We are seeking an individual who is passionate about providing exceptional customer service, ensuring a seamless shopping experience for our customers.
You will be responsible for leading a team that delivers high-quality trolley management services, maintaining the cleanliness of our stores, and ensuring that trolleys are available for customers. Your leadership skills will be instrumental in inspiring your team to achieve this goal.
Key Responsibilities:
* Manage trolley collection and cleaning services, ensuring a consistently safe and welcoming shopping environment for our customers.
* Inspire your team with a passion for delivering excellent customer service, promoting a positive shopping experience that is fast, friendly, and efficient.
* Safely complete tasks such as operating floor cleaning equipment and machinery, and pushing/pulling trolleys from the car park into the store.
* Maintain focus on safety and compliance for team members and customers, adhering to Coles' policies and procedures.
Requirements:
* Leadership experience with a proven ability to coach and develop team members through leading by example.
* Ability to work safely, lifting heavy items up to 16kg, and being on feet for long periods.
* Effective communication, time management, and task prioritization skills.
Benefits:
* Coles Services Discount: Eligible team members receive a 5% discount on all supermarket and liquor purchases online and in-store, with additional double discount periods throughout the year.
* Recognition Program: Our digital recognition platform 'mythanks' allows you to give and receive recognition, linked to our Coles values, with points redeemable for gifts and electronic gift cards.
* Learning and Development Opportunities: Access to various career development programs and job-specific training, tailored to suit your interests and goals.
* Novated Car Leases: Eligible team members can access novated leasing for a new car.
* Investment in Your Future: Become a part-owner of the Coles Group through our annual team member share plan offer.
* Paid Parental Leave: We support permanent team members with paid parental leave to balance work and family responsibilities.
About Us:
We are committed to creating a workplace that is inclusive, respectful, and safe for all team members. Our recruitment process aims to attract diverse talent and foster a culture that reflects the communities we serve.