Overview
We have an exciting opportunity for a Technical Business Analyst to join our IT and Applications Delivery team. Reporting to the Manager – Enterprise Systems, you’ll work closely with stakeholders, stream leads, IT teams, and third-party service providers to ensure our ERP and integrated applications effectively support business operations.
This role is both analytical and hands-on, from engaging with stakeholders to capture requirements and designing scalable solutions, to supporting integrations, resolving incidents, and driving continuous improvement. You’ll play a key role in ensuring the stability, performance, and usability of ERP and business systems, while also contributing to project delivery and enhancement initiatives.
Key Responsibilities
- Balance operational support with project delivery, including incident resolution, system monitoring, and rollout of new initiatives.
- Partner with stakeholders to understand processes, capture requirements, perform gap analysis, and translate needs into user stories and specifications.
- Support solution design and architecture decisions for ERP and integration systems, recommending enhancements and upgrades.
- Design, document, and test ERP and integration solutions to ensure reliability, security, and performance.
- Produce clear documentation such as process flows, data flows, test cases, and system workflows to support compliance and change management.
About You
To succeed in this role, you’ll bring:
- A degree in IT, Business Systems, or a related field (Business Analysis or ERP certifications valued).
- Strong ERP background, ideally with Microsoft Dynamics 365, plus experience in integrations, robust data/process modelling and business analysis technique.
- Practical skills in system integrations (APIs, middleware, ETL, EDI) and a sound grasp of solution architecture.
- Knowledge of Agile/Waterfall methodologies and exposure to Microsoft Power Platform tools.
- Clear communication and stakeholder engagement skills, with the ability to articulate and present technical solutions is mandatory.
- A proactive, collaborative style with the ability to manage multiple priorities.
About Us
Coventry Group Ltd (CGL) is an ASX-listed company specialising in the distribution of industrial products, fluid systems, and cabinet hardware across Australia and New Zealand. With 98 branches and distribution centres and approximately 1,100 employees, we operate through five key business units:
Konnect Australia
Nubco
Guided by our core values — Safety First, Integrity, Fairness, Respect and Teamwork — we’re committed to delivering high-quality products and services while fostering a supportive, growth-oriented environment for our employees.
Why Work for Us
We’re a solutions-focused business that values its people and their growth. You’ll enjoy:
- A supportive team culture that encourages learning and development.
- Product discounts and free onsite parking.
- Employee Assistance Program (EAP) for you and your family.
- Flexible work-from-home options once training is complete.
- Opportunities to grow your career within a successful ASX-listed company.
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