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Change analyst

Melbourne
Hays
Posted: 26 February
Offer description

Senior Change & Communications Analyst – State Government I 6 months contract

$650 per day plus superannuation (PAYG)
Hybrid | 3 Days in Office

Are you a skilled Change and Communications professional looking to make an impact in the public sector? We're partnering with a major government organisation seeking a Senior Change & Communications Analyst to support the adoption of a newly implemented system.

This is not a strategic role, it's a hands‑on, people‑focused position ideal for someone who excels in stakeholder engagement, structured processes, and high‑quality written communication.

About the Role
You'll work closely with end users who now have access to a new system. Your role is to help them understand the benefits, guide them through the adoption journey, and ensure they receive the right training and support.

Key responsibilities include:
Change Engagement:
Speak directly with staff about their system usage needs
Schedule and coordinate pre‑set change and training plans
Follow established change processes and approval pathways (no shortcuts)

Communications Leadership:
Develop clear, user‑friendly written communications
Produce guides, FAQs, instructional content, and updates
Maintain consistent and on‑brand messaging across stakeholder groups

Stakeholder Management:
Collaborate across internal teams
Provide guidance on adoption and training requirements
Influence without pushing — support users throughout their journey

We'd love to hear from you if you bring:
Public sector experience (essential)
Strong background in change management and communications
Exceptional written communication skills
Comfort working within a structured approval framework
Ability to build rapport and guide users through transitions
A proactive, people‑focused approach
Ability to pass a Working With Children Check
Availability to work on‑site 3 days per week

What you need to do now
If you're interested in this role send your updated CV at

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply

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