At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points. At the heart of Re.Group is our focus on positive community impact. We collaborate with charities, private organisations, and the Government to benefit local communities. As Assistant Depot Manager for our Kalgoorlie depot, you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund. Your responsibilities will include: Supporting the Depot Manager by leading a small team to deliver outstanding customer service Sorting recyclable items into their correct categories Cleaning at all areas of the depot including manual handling tasks Ensure customers welcomed and assisted with their recycling products to inspire return customers Cash handling, ensuring the cash float is balanced daily Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks Continuously looking for opportunities to improve efficiency and increasing customer satisfaction Ensure that staff have the skills and training to work safely and efficiently. About you: Previous experience leading a small or medium sized team Previous customer service, warehouse, hospitality, retail, or relevant experience would be highly desirable Excel & outlook experience Excellent communication skills Forklift license (LF) would be highly desirable but not mandatory A current driver’s license You have a great 'can do' attitude with customer service at the forefront of all interactions Why us? Competitive salary performance incentives on offer! Full-time permanent role Access to discounts at over 500 retailers across Australia to enhance your lifestyle and well-being Assisting you to obtain your Forklift License (if you don't have one) Multiple career paths and advancement opportunities Access to our Employee Assistance Program (EAP) Novated car leasing PPE provided upon commencement On-site or Street Parking available The opportunity to work towards our vision of creating a wasteless society At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all. We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA community, and individuals from diverse cultural backgrounds. This is an exciting opportunity for you to develop your career with a fast- growing recycling and resource recovery business that’s genuinely making a positive impact to our environment and local communities.