Who We Are
For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service, while fostering a supportive and positive culture for our team. Our commitment to equality and diversity is reflected throughout all our departments and in our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group – an ASX-listed company with the ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's extensive network of over 1,000 locations with SMGB's wholesale tobacco distribution channel, we are positioned to offer our range of products and services on a grand scale.
There has never been a more exciting time to join our team as we aim to redefine the retail landscape in Australia.
More About You - Assistant Store Manager
As part of the management team, you will support the Store Manager in daily operations. You will bring confidence, energy, and a passion for customer service, inspiring your team to achieve store goals.
Key Responsibilities Include
1. Assist and support the Store Manager in all aspects of store management:
2. Visual Merchandising
3. Store Administration
4. Training & coaching new team members
5. Delegating and managing the team effectively
6. Providing leadership and guidance to the team
* Maintain a clean, organized, and attractive store front
* Ensure compliance with health and safety regulations
* Monitor and maintain appropriate inventory levels
* Deliver energetic customer service with a focus on sales growth
* Assist customers and resolve queries promptly and professionally
The successful applicant will also have
* Strong leadership skills with the ability to connect positively with customers and team members
* Excellent communication and organizational skills
* A friendly, energetic personality
* A passion for delivering high-quality customer service
* A current or willing-to-obtain police check
If you're passionate about customer service and eager to build a career with an iconic brand, Apply Now
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