Job Overview
">
At Kapitol Group, we pride ourselves on setting new standards for quality, safety, culture and work-life balance in the construction industry. We are seeking a talented Defects Supervisor to join our team of high performing professionals.
">
The successful candidate will have demonstrated experience in a hands-on, customer-facing role within the construction industry, with strong relationship management skills and the ability to work with a range of different stakeholders. This is an excellent opportunity for a motivated individual to develop their career in a dynamic and innovative environment.
">
Key Responsibilities:
">
">
* Assist in the end-to-end defect rectification process across our projects
">
* Conduct quality checks to ensure high quality works and mitigation of defects
">
* Apply knowledge of contractual obligations
">
* Coordinate the Defect Rectification process, including subcontractor supervision, ensuring rectification works comply with HSEQ standards and minor defect rectifications as required
">
* Contribute to administrative processes for customer care, including the defects register, warranty records, invoices
">
* Obtain quotes for necessary works as required
">
* Participate in regular progress meetings and communicate updates with relevant stakeholders
">
* Provide consistent, positive customer service, ensuring strong communication at all times
">
* Assist with final sign off and handover of defects
">
">
Requirements
">
To be considered for this role, you will need:
">
">
* A passion for the construction industry, with previous experience in a similar Defects, Customer Care or Maintenance role
">
* Trade background, with skills to conduct minor defect rectifications
">
* Relevant tertiary qualifications or equivalent industry experience
">
* A First Aid Certificate and Construction White Card
">
* Knowledge of commercial construction processes
">
* Experience with Hammertech or similar safety systems (desirable)
">
* Strong communication and relationship management skills
">
* Strong organisation and coordination skills, as well as time management and prioritisation
">
* Collaborative approach and a focus on teamwork
">
">
What We Offer
">
As a valued member of our team, you will enjoy a range of benefits, including:
">
">
* Investment in training with the aim to have the best trained workforce in the industry
">
* Free health assessments for all staff
">
* Paid parental leave for both primary and secondary caregivers
">
* Fast-tracked career development opportunities and support through mentoring, workshops and retreats
">
* Industry-leading internal communication channels to break down silos across sites, allowing staff to share ideas, lessons learned and other resources
">
">
Our Values
">
At Kapitol Group, we value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, life stages, cultures, faiths, sexual orientation and genders.
"]