Job Info
Location: TOWNSVILLE CITY, QLD
Salary: Not Specified
Job Type: Permanent position | Full time position
Job Description
2026-Mar-13 - 2026-Apr-14 ELECTRONIC EQUIPMENT TRADES WORKER SAPIO PTY LTD VARIOUS LOCATIONS ACROSS AUSTRALIA SALARY: $76K - $90K PER YEAR FULL-TIME PERMANENT SAPIO Pty Ltd is looking for a full-time Electronic Equipment Trades Worker who can undertake the below tasks: The Electronic Equipment Trades Worker will support the Service Centre by carrying out routine maintenance and services to customer systems and providing installation and commissioning expertise to projects as scheduled. This is a front-line service providing excellent customer service and communication with both the customer and the business. Responsibilities
* Delivering an excellent customer experience through the provision of routine service and maintenance to customers.
First time resolution is essential.
* Ensure service paperwork and all appropriate documentation is accurate, completed and on time to ensure timely invoicing of customers.
* Ensure effective implementation of policies and procedures relating to operations.
* Support the Service department through compliance to the work schedule and participation in the call out roster.
Tasks:
* Communicating with the customer
* Advising the customer on potential improvements
* Completing the service documentation
* Communicating with the Project Manager, Service Coordinator/s and/or Administrators.
* Installing electronic instruments and control systems
* Adjusting, repairing, and replacing worn and defective parts and wiring
* Maintaining machines, equipment and instruments
* Examining and testing machines, equipment, instruments
* and control systems to diagnose faults
* Advising users of correct operating procedures to prevent malfunctions.
* Applying knowledge of electrical and electronic principles in commissioning and maintaining systems.
* Interpreting drawings, training manuals, and instructions in order to perform duties.
Skills:
* Excellent problem solving, conflict resolution and analysis skills.
* Be prepared to learn and actively deliver on an excellent customer experience for our clients.
* Strong written and verbal communication skills
* Knowledge and Certification of Gallagher and Avigilon - Desired
* Knowledge and Certification of integrated security/access systems including Tecom and Concept.
* Demonstrated knowledge of IP Networks
* Demonstrated knowledge in a range of IP CCTV systems
* A team player who professionally interacts and collaborates with colleagues at work.
* A positive \"can-do\" attitude, flexible and adaptable in a consistently developing environment.
* Current Drivers Licence – Essential
Experience: At least 2 years’ experience in similar position. Qualifications: Suitable Certified Trade qualification or equivalent relevant experience SALARY: $76K - $90K PER YEAR