The position of Shift Manager/Department Manager is a Level 2 employee under the Fast Food Industry Award.
Australian work rights are required for this position.
Minimum age requirement is 18+ years for this management position.
- Responsible for delivering outstanding QSC, sales, people practices and profit on each shift;
- Supervise employees to ensure that restaurant operations and procedures are adhered to;
- Minimum 1-2 years supervisory/management experience is required.
- Engage with crew and fellow managers to deliver great business outcomes by bringing the Macca's Experience to life on each and every shift;
- ensure every customer has a memorable McDonald's experience. I comply with restaurant safety and security standards which includes investigating all incidents and taking corrective actions to ensure a protected working environment for all employees and customers;
- escalate safety and security matters to the Restaurant Manager where necessary;
- In addition to supervising employees, responsible for running a primary system which is critical for the day to day operations of a 24/7 business.
- 24/7 shift availability is required for this role.