Our Federal Government client provides support, services and information to a range of customers. In the role of Client Support Officer, you will provide phone-based and administrative assistance to provide the delivery of services.
The Role and Responsibilities:
* answering telephone queries
* checking eligibility
* processing requests
* preparing written correspondence and updating systems
* liaising with internal and external stakeholders as required
About You:
* Call centre experience within Government sector
* Processing of invoices
* Effective communication
* Initiative
* Problem solving skills
* Attention to detail
* Result oriented
* Ability to build and maintain strong relationships with key stakeholders
* Australian Citizen
In return you will receive:
* Contract to commence ASAP
* Good team culture and supportive training environment
* Attractive hourly rate of $40p/h
If you're looking for your next opportunity and are immediately available to commence, please send your CV by clicking the APPLY NOW button.
Please note: Successful candidates must be Australian Citizens and be willing to undertake a National Police Clearance.
SCR-melanie-ireland
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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