About the Role
As a Support Team Leader at David Jones, you will be empowered to help lead the support team and engage with stakeholders across the wider business to champion and coordinate stock distribution and facilities management.
Key Responsibilities
* Coordinate stock flow to the shopfloor, including ticketing, hanging, security tagging, and distribution.
* Complete and coordinate the Outbound process, including Instore Fulfilment within agreed SLAs.
* Ensure prompt and accurate payment to vendors within SLA using Logistics Inventory Management Systems.
* Monitor and facilitate access in store for contractor services, including maintenance activities, permits to work, visitor access, and associated processes.
* Assist the Support/Operations Manager in company initiatives related to sustainability.
* Advocate workplace health and safety (WHS) to support a safe environment for workers, contractors, and customers.
* Process shrinkage through reportable cycle counts and investigations, actioning negative stock on hand (SOH) and known shrinkage adjustments.
* Monitor adherence to routine store security, cash handling, and point of sale to minimise errors and maintain compliance.
* Coordinate completion of training and manage records, not limited to WHS and injury management.
* Foster a customer-focused mindset and build good relationships with colleagues and customers.
Why Work for Us
* A competitive remuneration package and incentive scheme.
* Generous employee discounts across David Jones.
* A supportive, flexible, and engaging environment that will support personal/professional development.
* Be a member of a company committed to sustainable practices.
* Ongoing training and development to pursue individual ambitions.
Our Recruitment Process
* Quick Apply: Submit your CV and answer a few key questions to get started.
* Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
* Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.
* Face-to-Face Meet: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business at David Jones.
About Us
Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.
We are committed to providing a working environment that embraces and values diversity and inclusion.