Posted: 17 September
Offer description
Senior IT Specialist
We are seeking a highly skilled and experienced Senior IT Specialist to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and maintaining IT infrastructure solutions for clients.
The ideal candidate will have a strong background in IT operations and project management, with experience in cloud services (e.g., Azure, AWS), Microsoft 365, Windows Server environments, Active Directory, firewalls, and backup systems.
* Design, implement, and maintain IT infrastructure solutions for clients, including servers, networks, storage, and cloud services.
* Provide advanced technical support to clients—both onsite and remotely—for hardware, software, and system-related issues.
* Plan, manage, and execute client IT projects such as system upgrades, cloud migrations, cybersecurity improvements, and infrastructure rollouts.
* Configure and manage Microsoft 365, Windows Server environments, Active Directory, firewalls, and backup systems.
* Maintain and update technical documentation, including network diagrams, system configurations, and SOPs.
* Apply cybersecurity best practices, including firewall configuration, patch management, endpoint protection, and data recovery planning.
* Mentor and support junior technicians and help build internal knowledge and capability.
* Install, configure, and maintain telecom systems, including VoIP phones, PBX systems, and unified communications platforms.
* Set up and troubleshoot network and data cabling (Cat6, fiber), routers, switches, and wireless access points.
* Perform structured cabling for new office setups or renovations, ensuring clean, labeled, and standards-compliant installations.
* Conduct signal testing and diagnostics for voice and data lines, resolving issues efficiently.
* Support the deployment and maintenance of CCTV systems, access control, and other smart building technologies.
* Collaborate with clients to assess telecom needs and recommend cost-effective, scalable solutions.
* Coordinate with third-party vendors and telecom providers for line provisioning, number porting, and network services.
* Serve as a technical advisor to clients, offering strategic guidance on improving their IT and telecom environments.
* Assist in creating technical proposals and solution designs in collaboration with the sales and project teams.
* Ensure all client solutions are delivered on time, within scope, and aligned with quality expectations.
