Border Express currently has an exciting opportunity available for an experienced and motivated Radio Room Operator to join the team at our Brisbane Branch.
The purpose of this role is to perform all administrative and operational tasks associated with pick ups and deliveries to ensure that all are delivered in line with customer service requirements; efficiently, accurately, on time and in full.
Duties:
Ensure all pick-ups received are actioned in a timely manner in line with Border Express work processes and guidelines.
Monitoring of freight movements and specific communication (instructions) for all pickups and deliveries.
Check all data entry and correspondence to ensure accuracy and relevance of information.
Plan and monitor all fleet in movements in conjunction with the allocators for effective utilisation to meet the operations time schedule and customer requests.
Use appropriate communication channels to ensure any issues you encounter are escalated appropriately to enable them to be addressed.
Track and monitor fleet vehicles when required to ensure DIFOT and return to depot targets are achieved.
Skills and Experience:
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Minimum 2 years' experience in the Transport industry.
Great local knowledge of Brisbane Metro and surrounding areas.
Ability to problem solve with great attention to detail.
Dangerous Goods knowledge would be an advantage.
Excellent verbal and communication skills.
A responsible and professional attitude, with a high level of motivation and autonomy.
Ability to meet deadlines.
Join a team that delivers excellence every time.
We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations, gender identities.
At Border Express, we're not just moving freight - we're moving boundaries.
Join us.
Border Express is proud to be a division of Freight Management (FMH).
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