The Ultimo is a modern hotel located in the vibrant Chinatown district of Sydney. The heritage-listed building, originally constructed in 1911, underwent an extensive refurbishment to showcase its historic roots within a contemporary setting.Role DescriptionThis is a full-time on-site role for a Casual Guest Service Agent located in Haymarket, NSW. The Guest Service Agent will be responsible for providing exceptional customer service, handling guest inquiries and requests, assisting with check-ins and check-outs, and ensuring the overall satisfaction and comfort of guests during their stay.QualificationsCustomer service and hospitality skillsExcellent communication and interpersonal skillsAbility to multi-task and work in a fast-paced environmentAttention to detail and problem-solving skillsProficiency in using hotel management softwarePrevious experience in a similar role is a plusSeniority levelEntry levelEmployment typeFull-timeIndustriesHospitality
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