Full-time (Permanent)
Salary £45,000 - £52,000 dependent on experience
Based in Midlands and Northern Home Counties
Are you skilled at building strong relationships with clients and identifying new market opportunities? Do you thrive in overseeing business growth projects and driving operational success? If you're looking for a fresh challenge with a growing company, we want to hear from you
About this role
As Operations Manager, you'll play a crucial role in ensuring the operational and commercial success of our asbestos team. Working alongside the Head of Asbestos and other senior leaders, you'll lead Project Managers and field staff to deliver client projects to the highest standards, meeting both contractual and business objectives.
You will manage key client accounts nationally, utilize management information to drive performance, and ensure high productivity from all field activities.
About you
We're looking for someone with the skills and drive to excel in this role. You'll have the technical expertise to deliver at a high level, a strong customer focus, and the ability to organise resources effectively. With excellent interpersonal and communication skills, a quick learner, and a results-driven mindset, you'll thrive in exceeding expectations and achieving success.
Desirable qualifications include: Construction or surveying HND or Degree, Scientific/Maths A-levels or science HND, P401/S301/W504 qualifications.
Key Accountabilities & Responsibilities
- Operational Performance: Ensure achievement of operational targets aligned with business and contractual objectives.
- Commercial Performance: Achieve financial targets including turnover, gross profit, and net profit.
- Customer Relationship Management: Build and maintain positive relationships with clients, providing advice on asbestos management and managing contracts.
- Provide effective leadership through the management structure, maintaining high standards.
- Health & Safety: Foster a strong safety culture via induction, training, and briefings.
- Management Information: Produce monthly reports and KPI metrics to monitor performance.
- Auditing: Support robust auditing processes and compliance culture.
- Collaborate with senior leaders to provide technical support for surveying and analytical projects.
- Offer advice, consultancy, and training to clients in conjunction with technical teams.
Pennington Choices has been recognized as a good employer since 2018, offering a stimulating work environment, supportive management, and internal promotion opportunities. We provide training, variety, and support for career growth.
We also offer colleagues:
- Competitive salary and transparent bands
- Flexible and remote working options
- 37.5-hour workweek
- 26 days annual leave plus 8 Bank Holidays, with additional leave for long service
- Options to buy or sell leave
- Enhanced pension contributions
- Enhanced maternity/paternity pay
- Learning and development opportunities
- Social events, cycle schemes, electric car schemes, discounts, insurance, healthcare, and more
About us
Pennington Choices is an equal opportunity employer providing property surveying and consultancy services nationwide. We value our people, promote a positive culture, and have received awards for employer excellence.
Our growth plans aim for a turnover of £40m by 2029, following a successful 5-year plan reaching £17.5m by 2024.
Ready to start your next chapter?
If interested, please apply via the link below with your CV. We review applications over the next few weeks. If you do not hear within 14 days, your application was not successful this time.
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