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Customer experience leader

Ballarat
beBeeExcellence
Posted: 11 December
Offer description

We're a leading Australian streetwear retailer that prides itself on delivering exceptional customer experiences. Our stores are vibrant hubs where customers can discover the latest trends and fashion must-haves.


About Us

* We strive to stay ahead of the curve, offering an ever-changing array of brands and products that cater to our discerning customer base.


Key Responsibilities:

* Support the Store Manager in overseeing daily store operations, ensuring efficiency and compliance.
* Uphold and assist in implementing company policies, procedures, and health and safety standards.
* Lead by example in delivering outstanding customer service, assisting in training, coaching, and motivating the store team.
* Drive sales and achieve store targets through effective delegation and efficient task management.
* Execute visual merchandising, brand directives, and promotional activities to a high standard.
* Assist with weekly reporting requirements and maintain clear communication with the Store Manager and Area Manager.
* In the absence of the Store Manager, take accountability for store presentation, service, and performance.

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