**EARN $60,000 - $75,000 pa + Superannuation | Negotiable Based on Experience**:
- **Join an Industry Leading Freight & Transport Company with Great Team Culture**:
- **Utilise Industry Experience Gained From Freight and Direct Transport Companies**:
**About The Company**:
Our client is an exciting and innovative freight company that matches a customer's freight profile with the best performing transport suppliers in the market, ensuring competitive costs and exceptional delivery experiences for customers. Their goal is to create long-term relationships with their customers by building a transport model that delivers at a speed and price that the competition cannot match.
**About The Opportunity**:
The primary purpose of this position is to ensure that our clients operations run smoothly and efficiently. This includes overseeing a portfolio of accounts, internal and external stakeholder engagement, ensuring customers needs are met as well as general office duties to ensure operations run smoothly.
Reporting directly to the** Operations Manager** some of your responsibilities will include
- Account portfolio management
- Coordinating pick-ups and deliveries according to schedule
- Acting as a liaison between customers and carriers
- Managing customer inquiries and freight-related issues
- Accurately entering and maintaining data in relevant systems
- Building and maintaining relationships with major accounts within the assigned portfolio
- Maintaining optimal service levels for customer satisfaction
- Providing regular updates to management regarding account progress, issues, and areas for improvement
**About You**:
- At least 12 months work experience from a freight or direct transport company
- Experience as a Fleet Allocator or member of a customer service team
- Experience using the Microsoft Office Suite of Products and be computer literate
- A Collaborative work style
- A Self-assured demeanour
- Adherence to professional dress standards
- Dynamic and enthusiastic approach to work tasks
- Meticulous attention to detail
- Robust communication skills
**What's in it for You?**:
- **Great Opportunity to Earn** | Birthday Cakes and Presents | Fridge Full of Energy Drinks
- Great Location Close to Transport & Onsite Parking | **Friendly Team with Great Culture**:
- **Ongoing Training & Career Development **| Access to Fun Toys, Coffee Machine & Kitchen Facilities
- Regular Social events** | Christmas in July and Christmas parties**
**The Next Step of your Application (Please Read)**:
📌 Operations Coordinator
🏢 Recruit Shop
📍 Melbourne