Job Details
Vacancy Number: 035321 Agency: Jacana Energy Number of Vacancies: 1 Work Unit: Customer Care Leadership Group Location: Darwin Experience Level: Jacana Energy Level 3
Overview
The Customer Care Team Manager is primarily responsible for leading, motivating and coaching a designated team of contact centre agents to achieve sales and customer service business objectives and to ensure the efficient operation of the customer service activities.
Key Responsibilities
* Lead, motivate and coach contact centre agents.
* Drive sales and customer service business objectives.
* Ensure efficient operation of customer service activities.
Contact
Leon Cleal at Leon.Cleal@jacanaenergy.com.au
Remuneration
Remuneration Package: $121,611 - $147,845 (including salary $107,296 - $130,442)
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