Are you a passionate and experienced leader seeking a new challenge?
About the Role
We are seeking a Service Manager to lead our dynamic Home Care services.
In this pivotal role, you will ensure exceptional client care, regulatory compliance, and operational excellence. This is an exciting opportunity for a results-driven leader who is committed to empowering teams, fostering innovation, and enhancing the lives of older Australians through community-based support.
* Key Responsibilities:
* Lead a multidisciplinary team including Home Care Coordinators, Registered Nurses, CHSP Coordinators, and Allied Health professionals.
* Drive service excellence in line with Aged Care Quality Standards and organisational values.
* Manage budgets, team development, operational outcomes, and regulatory compliance.
* Maintain positive relationships with clients, families, and community partners
* Oversee quality, accreditation, and continuous improvement initiatives.
* Be a key leader in creating innovative, client-focused strategies to enhance the resident experience
About You
We are looking for a senior-level professional with extensive leadership experience in Community/In-home Aged Care.
* Essential Skills and Qualifications:
* Strong financial acumen and business operations management skills.
* Proven ability to meet and exceed regulatory, quality, and compliance standards.
* High-level interpersonal and communication skills with multidisciplinary teams.
* Deep commitment to person-centred, evidence-based care.
* A current driver's licence and valid Police/NDIS Worker Screening Clearance.
* Tertiary qualifications in Management, Nursing, Allied Health, or Business.
* Experience with electronic care management systems and Microsoft Office Suite.
Why Choose Us?
We offer a supportive work environment, learning and development opportunities, salary packaging, access to discounts, and membership to our full-service Employee Assistance Program.
We also provide access to the Lutheran Services Employee Wellbeing Program, 5 to Thrive.