**Job no**: 517553
**Brand**: AVMIN
**Work type**: Full time, Hybrid
**Location**: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia
**Categories**: Operations & Professional Services, Corporate & Group Travel
**Company Description**
AVMIN delivers a full range of end-to-end 5-star travel, concierge and air charter services at any time to anywhere. With a wide range of global customers servicing the world and people/ business across Australia, we are on an exciting growth journey and looking for an Aviation Operations Manager to join.
AVMIN is owned by one of the largest travel agency groups in the world, the Flight Centre Travel Group. We provide a bespoke service to our guests in the Private Jet, Commercial and Cargo segments worldwide.
We are seeking an experienced and dynamic Aviation Operations Manager to lead, oversee and coordinate the daily operations of the busy AVMIN Operations Control Centre. You will help build and implement company-wide policies, procedures, and systems to ensure that the business runs smoothly and efficiently.
**As the Aviation Operations Manager, you will**:
- Manage the day-to-day operations of AVMIN to ensure that all business functions and departments are efficiently and effectively executed
- Develop, review, and maintain all operational policies, procedures and guidelines within AVMIN
- Work closely with the sales and marketing teams to strengthen the overall team structure and ensure seamless communication, collaboration and coordination between departments
- Analyse and monitor industry trends in order to ensure the company's competitive advantage is maintained
- Keep track of metrics to track the effectiveness of operations and identify opportunities for process improvement to streamline workflows
- Working closely with finance to ensure up-to-date invoicing and KPI management - along with board reports and stakeholder management
- Ensuring highest standards of flight following is conducted
**To be successful in this role you will have**:
- A minimum of 3-5 years of experience in a managerial role within the charter brokerage, travel, transportation or logistics industry
- Excellent communication, negotiation and collaboration skills
- Proven ability to manage teams and oversee multiple departments in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent project management and organisational skills
- Ability to think creatively and strategically to identify areas for innovation and improvement
- Commercial acumen; business planning and execution, financial management and understanding and market trends
**In return we offer**:
- A very generous remuneration package
- An excellent opportunity to be part of a progressive and growing organisation with a reputation as a market leader
- A great working environment and friendly team
- Various travel benefits through the Flight Centre Travel Group (i.e. heavily discounted travel)
- Attending events to represent the brand
- If you have a passion for innovative thinking and desire to contribute to the creation of amazing experiences for our customers, we want to hear from you!_
LI-CM1
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._