Join our Team at Gentle Touch Orthodontics
An exciting opportunity for an experienced receptionist to join the team at Gentle Touch Orthodontics on a full-time basis, as a valued team member transitions into university studies - leaving some big (and well-loved) shoes to fill. This is a great opportunity for a highly motivated, skilled individual with great communication and people skills. Are you an experienced dental receptionist who is organised, friendly, and a natural multitasker? This is your chance to be the welcoming face of our practice
Day-to-Day:
* Greet patients with a smile and help them feel comfortable and excited about their orthodontic journey
* Book appointments for new and existing patients with precision
* Help create and maintain processes that showcase our dedication to customer service, quality, and efficiency
* Collaborate closely with the team to ensure smooth communication and seamless workflows
* Handle administrative tasks with accuracy, including patient contracts and payment plans
* Manage phone and email inquiries in a prompt and friendly manner
* Demonstrated ability to take initiative and work independently
* Liaise with referring practitioners and other dental professionals to support seamless patient care
About You:
* Experience in the dental industry is preferred, but not a deal-breaker – we're more interested in your passion for delivering exceptional customer service and your ability to learn quickly
* Experience in administration or customer service is highly regarded
* You're a natural at building rapport with people of all ages whether chatting with kids or adults, you know how to connect
* You have an eye for detail and love seeing tasks through to completion
* Teamwork is your thing, you thrive when collaborating with others and enjoy a fun, fast-paced environment
* Routine doesn't scare you You take pride in ticking off daily processes and staying organised
* You understand the importance of first impressions, and you have impeccable presentation and a well-groomed appearance
Why Join Us?
* Be part of a genuinely friendly and supportive team that feels more like family than coworkers
* Enjoy a warm, welcoming environment where patient care and kindness come first
* An excellent support and training program through our close-knit team and professional development opportunities through our external consultants.
* Convenient location
The Finer Details:
* Hours: 76hr fortnight (9 day fortnight - every 2nd Friday RDO)
* Hours 7:45 am – 5:15 pm, with one rostered shift (until 5:45pm)
* One full day per week at our St Clair location
* Salary negotiable based on skills and experience
Ready to take the next step in your orthodontic career?
Submit your resume and a short cover letter telling us why you'd be a great fit for the team at Gentle Touch Orthodontics.