IT Graduate Opportunity
We are seeking a dynamic individual with recent IT degree experience in areas such as Information Technology, Networking/Systems, Computer Science, Network Engineering or similar disciplines. This graduate opportunity is ideal for individuals who have recently completed their bachelor degree and possess strong analytical skills.
The ideal candidate will have the ability to autonomously manage, diagnose and troubleshoot issues in a predominately Windows / Office 365 environment.
Key responsibilities include:
* Assisting at Level 1 triage and problem solving client requests efficiently
* Elevating more complex issues to L2 and L3 engineers swiftly
Requirements:
* Possessing exceptional communication skills, both written and verbal
* Valid driver's license for frequent travel
* Australian permanent residency or citizenship for seamless integration
We value work-life balance and offer various benefits including employee mentoring, professional development assistance, and flexible travel reimbursement options.