Fertility North and Gynae North – Where Care Meets Purpose
We're looking for an experienced Patient Services Officer to become a key part of our dedicated Patient Services Team.
At Fertility North, we're more than a clinic – we're a team committed to helping people create families and supporting them through life-changing moments. As we continue to grow, we're seeking someone who shares our passion for delivering exceptional care and creating a positive experience for every patient.
In this role, you'll be the central point of coordination for our reception team, ensuring smooth, efficient processes across both Fertility and Gynae North. Your professionalism, organisation, and proactive approach will help us maintain the high standards our patients and team rely on.
This role offers room for professional development, and for the right person, the chance to step into greater responsibility in the future.
What We're Looking For
* 3 + years' experience in specialist medical administration or medical secretarial work (fertility highly regarded)
* Confidence in bookings, billing, quoting, and handling sensitive patient information
* Ability to stay calm and accurate under pressure while managing multiple priorities
* A strong work ethic, integrity, and enthusiasm to contribute to a supportive team environment
* Passion for professional growth
What's On Offer
* Competitive salary, negotiable based on experience
* Genuine opportunities for ongoing development
* A respectful, supportive team culture
* A secure career with a high-quality organisation
* The chance to make a real difference in patients' lives every day
Ready to Take the Next Step?
Send your CV and a brief cover letter addressing the selection criteria by 5pm, Saturday 31 January 2026.
If you're ready to take your medical administration career further and be part of something truly meaningful, we'd love to hear from you.