Description As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. WHAT’S THE JOB? The night auditor carries out the duties of a guest service agent overnight whilst accurately and efficiently completing the auditing and balancing of guest and outlet accounts during the hours of 11pm – 7am. YOUR DAY TO DAY Assist front office personnel in check in and check out during the night shift Ensures that final readings of restaurants and other outlets are taken and balances those reading with the hotel’s property management system Ensures that all checkout bills are done efficiently, correctly and timely Ensures all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe Prepares revenue journal (early bird) correctly Posts all daily room charges to guest ledger and ensures that all are correct Revenue journal (early bird) must be balanced with rooms sales recapitulation done by Night Manager (room revenue and occupancy) Summarizes all officer checks to be signed by the Finance Manager Settles all credit cards and balances Summarizes all adjustments or rebates to be signed by the Finance Manager and/or General Manager Reconciles guest ledger in daily basis and reconciles the total to the Front Office WHAT WE NEED FROM YOU Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Proven communication skills across, phone, email & face to face style interactions Proficient in the use of Microsoft Office and PMS Proactive approach, with strong drive for team results and a track record of achievement Problem solving and organizational abilities Flexible work approach Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent