We are East Gippsland Shire
East Gippsland is a natural playground with over 21,000 square km of land including ski fields, high country, nine national parks, two significant marine parks, Australia's largest navigable inland lake system and stunning coastlines included.
East Gippsland Shire Council is a large regional council covering 10% of Victoria. With a workforce of passionate, multiskilled community members, EGSC offers challenging and rewarding skills development and the ability to work with a range of teams across a range of locations. A unique blend of nature, arts, culture, and recreational opportunities, East Gippsland Shire is a captivating destination for those looking to broaden their skills whilst enjoying an enviable lifestyle.
Council's Regulatory Services teams play a key role in supporting a safe, healthy, and well‐functioning community by administering and enforcing local laws and public health regulations across East Gippsland. The teams manage and support regulatory activities such as animal management and registrations, permits and compliance for businesses and public places including cafés, caravan parks and other registered premises, food safety oversight, environmental health standards, and public health programs such as immunisation.
The Opportunity
As the Regulatory Services Administration Officer, you will provide essential administrative and customer service support to both the Community Laws and Environmental Health teams. You'll be involved in a wide variety of work, from managing databases and responding to customer enquiries to supporting permits, registrations, and public health programs, making it a genuinely varied role where no two days are the same.
Key Responsibilities
* Provide administrative and customer service support across Community Laws and Environmental Health, including correspondence, records, and database management.
* Assist officers with data entry, task management, and coordination of permits, inspections, and compliance activities.
* Support permit, registration, and infringement processes to help meet legislative and regulatory requirements.
* Assist with animal management and registration processes, including annual renewals.
* Support environmental health administration for registered premises, food safety programs, septic systems, and public health initiatives such as immunisation.
* Maintain and report accurate data to support service delivery and continuous improvement.
This is a part time 0.8EFT ongoing position, based in Bairnsdale. There is flexibility to work 4 full days per week or 5 shorter (approx. 6 hour) days.
Skills And Capabilities We're Looking For (Key Selection Criteria)
* Technical Capability: Relevant qualifications in database management, administration and/or office management.
Experience In Office/Administrative Functions
* Resilience: Maintains focus and discipline in routine tasks. Responds to setbacks with support.
* Collaboration: Cooperates with others and shares information when prompted.
* Critical Thinking and Problem Solving: Seeks resolution of problems by following established processes or seeking guidance. Understands concepts enabling improvements in critical thinking and problem solving.
* Customer Focus: Understands basic customer service principles and responds to routine needs with support. Learns from feedback.
* Innovation and Continuous Improvement: Contributes ideas for improvement and participates in initiatives with support. Open to new approaches and methods.
If successful, you will need to undertake a police check. You must also be legally entitled to work in Australia.
Work-life Balance
* 60/40 Hybrid office/WFH options
* Flexible start and finish times
* Extra time off over Christmas
* Discounted memberships to our recreation centres.
Competitive Salaries
* Banded salaries with built in yearly increases.
* Annual leave loading paid as a lump sum in December.
A Supportive Environment
* 17 weeks paid parental leave.
* Additional special leave available for chronic health conditions and other special needs.
* Learning and Development team to keep your skills up to date and give you the opportunity to develop your career!
* Employee Assistance Program offering counselling support when you need it.
* Staff consultative committee - management consult staff on big decisions.
Excited about this role? We'd love to hear from you! To apply, please include:
* Your resume detailing your qualifications, experience, and referees.
* A cover letter explaining why you're excited about this role.
* A document addressing each of the key selection criteria.
Applications close at 11:45pm on 8 March 2026.
For any questions or a confidential discussion, reach out to Karen MacDonald, Community Laws Coordinator, on (03) 5153 9500.
East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age.
East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. To uphold these standards a valid working with children check is required to be held for applicable positions.
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