Support services coordinator

Job Title: Support Services Coordinator

The Support Services Coordinator will play a vital role in assisting department heads and trainers in managing student administration from initial enquiries to completion. This includes processing enrolments, assessments, training notices, and certificate issuance. Exceptional interpersonal and communication skills are essential, along with a proactive approach to problem-solving and adaptability.

* Process student enrolments, results, and completions accurately and efficiently.
* Provide excellent customer service by attending to phone and email enquiries.
* Apply meticulous attention to detail when processing data.
* Excellent interpersonal and communication skills.
* Strong analytical and problem-solving abilities.
* A proactive approach to resolving issues.
* A strong work ethic and ability to adapt to changing circumstances.
* Experience with Student Management Systems (SMS).
* Proficiency in Microsoft Office suite, including Teams.

This is an exciting opportunity for individuals who possess exceptional organisational skills, a keen eye for detail, and the ability to work effectively in a team environment.