Case Manager Role Overview
This role involves maintaining and improving technical knowledge across all facets of claims management, ensuring compliance with legislative amendments and their practical application. You will manage claims within delegated authority levels to achieve the most cost-effective outcome while identifying and managing return to work barriers on individual claims.
About This Role
* Maintaining and improving technical knowledge across all facets of claims management
* Ensuring compliance with legislative amendments and their practical application
* Managing claims within delegated authority levels
* Identifying and managing return to work barriers on individual claims
About You
* Excellent customer service skills and ability to engage with multiple stakeholders
* Ability to achieve outcomes by reviewing medical and factual evidence
* Proven ability to manage time effectively
* Excellent team ethos
* Proven ability to work in a fast-paced environment
* Effective verbal and written communication skills
Benefits and Perks
* Inclusive culture focused on customer outcomes
* Flexible work-life balance with support for your work/life balance
* Career development opportunities for growth and success
* Financial and well-being perks, including discounts on products and services