Career Opportunities: Recruit Fire Communications Officer - EXPRESSION OF INTEREST_ Future Campaigns (20219)Requisition ID20219 - Posted Permanent - Emergency and Protective Services - Search Location (22) - FCOExpression of Interest - Future CampaignsRegister your interest in preparation for the next Fire Communications Officer campaign.
Fire Communications Officer roles are offered on a Permanent Part-Time basis only, with the exception of Central Region – Rockhampton, where roles are offered as Permanent Full-Time.Classification: FCODivision: State OperationsRegion/Directorate: STATE FIRE COMWork Unit: STATE FIRE COMMUNICATIONSLocation: There are seven (7) Fire Communications Centres across Queensland.Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through prevention, preparation, response, and recovery activities across various emergencies.
It includes Fire and Rescue Service, Rural Fire Service, and State Emergency Service, supporting volunteer groups providing emergency response.The functions of QFES are unique, delivering fire, rescue, emergency, and disaster management services through a single agency, fostering collaboration for improved community safety outcomes.Purpose of the roleThe Fire Communications centres (FireComs) handle emergency call taking, dispatching on-scene communications, coordinating QFES resources, monitoring fire alarms, processing inquiries, updating data, and collating reports and documentation.
Staff are trained in incident management, hazardous materials, and technical rescue, and can be deployed nationally and internationally.Key requirementsMandatory requirementsHold a valid Blue Card from Blue Card Services, with evidenceAustralian Citizenship, New Zealand Citizenship, or Australian Resident StatusHave or be able to obtain Certificate III in Public Safety (Emergency Communications Centre Operations)Complete the 'Communications Training and Professional Development Program (CTPDP)' at the prescribed levelTyping speed of 45 wpm with 95% accuracyHave or be able to obtain Apply First Aid and CPR CertificatesYour key accountabilitiesAccept incoming emergency calls and inquiries, collecting relevant informationAssess risks and resource availability to determine appropriate responsesDispatch and coordinate resources, notify other organizations as per directivesMaintain incident information in the dispatch system, monitor progress, support operational staffComplete post-incident administration, reports, and information sharingMonitor alarms and respond according to protocolsMentor and guide new staffContribute to system and procedure improvementsIdentify and report system faults, liaise with technical teamsUndertake administrative and project duties as assignedCapabilitiesYou will be assessed on leadership competencies linked to the role's key accountabilities, including:Leadership Competency Stream – Individual Contributor (leading self)VisionLeads strategicallyStimulates ideas and innovationLeads change in complex environmentsResultsDevelops and mobilizes talentInspires othersDrives accountability and outcomesAccountabilityFosters inclusive workplacesDemonstrates sound governanceOnce you join us, you will be expected to exemplify QFES shared values.Visit our website to learn more about the Queensland Fire Department.Further information on the Fire Communications recruitment process can be obtained here.
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