Trainee Operations Manager - East Fremantle
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Overview
This Trainee Operations Manager role, based at our East Fremantle centre, offers the opportunity to learn the State Swim program while gaining hands-on experience in the daily operations of the swim school. In this position, you will develop the skills to lead staff, support smooth operations, and ensure swimmers and parents enjoy an exceptional customer experience in line with State Swim’s high service standards.
About you:
You’re fun, energetic and customer-focused, with a passion for the safety, well-being, and education of children. You also enjoy being part of a friendly team that’s dedicated to building a thriving community!
Responsibilities
Develop your knowledge of our brand, products & services
Lead staff and support smooth operations to ensure a high level of customer experience
Lead with a focus on safety, well-being and education of children
Adaptability to take on responsibility for a range of procedural requirements
Be incredibly well organised and a problem solver
Work well in a team while also taking initiative
Ability to work one weekend shift a week
Help to create a fun and energetic shop atmosphere
Qualifications and expectations
Swimming industry experience is highly desirable but not essential
Enjoy working with children and providing excellent customer service
Robust organisation and problem-solving abilities
Willingness to work as part of a team and take on responsibilities
What State Swim can offer you
Driven and enthusiastic team setting
Mentorship from our network of internal & external business leaders
A rewarding and fulfilling career
Start your management journey at State Swim Swim today. Contact us at: using the subject line “SOR”
Application specifics
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an operations manager?
Do you have a current Working With Children (WWC) Check?
How many years' experience do you have as a Swimming Instructor?
Do you have customer service experience?
Join us and Make Waves!
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📌 Trainee Operations Manager East Fremantle
🏢 @
📍 Australia