A rare opportunity to lead a National trade services business on the move
Are you a proven operations leader who knows the plumbing industry inside and out?
National Leak Detection (NLD) is Australia's leading provider of non-invasive leak detection services, working with insurers, insurance builders, strata managers, commercial clients and homeowners nationwide.
With a growing national footprint, we're looking for an experienced National Operations Manager to help drive our phase of expansion.
This is not a desk job.
Reporting to the General Manager, we're looking for a hands‐on leader who can build high‐performing teams and ensure exceptional service delivery across every region.
Key Responsibilities
Lead and support a national team of 45+ FTE field technicians
Drive operational KPIs, productivity and service standards across the workforce
Oversee workforce planning and resource allocation, while ensuring WHS compliance and quality standards are maintained.
Mentor technicians and drive accountability for emerging leaders
Partner with the leadership team on strategic growth initiatives, process improvements and operational efficiencies
Travel interstate as required, to maintain operational consistency across Australia
About You
Certificate III in Plumbing
Proven leadership experience in a plumbing, trade, construction, or field service environment
Problem‐solving skills and experience managing geographically dispersed teams
Experience in a high growth service business
What We Offer
* Competitive salary package + company vehicle provided
* Performance incentives
* National leadership opportunity in a high growth business with a direct influence on strategy
* Supportive leadership team and strong company culture
If you're a hands‐on operational leader who can build high‐performing teams, improve systems, and drive results, we'd love to hear from you.
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