Unlock New Heights as a Local Service Representative
As a key player in our operations, you will be responsible for coordinating and executing company activities within your designated area. This includes assisting in sales strategy and field work.
Key Responsibilities - Field
* Minimize call-outs through proactive maintenance and asset management.
* Meet routine contracted maintenance targets.
* Reduce unit shutdown time by proactively ordering and estimating costs to the sales team.
* Coordinate and complete all repair work with customers and subcontractors in your area.
* Grow your business through strong customer relationships and trust.
Key Responsibilities - Office
* Manage routine maintenance schedules to ensure contracted obligations are met.
* Deliver and execute repairs, meeting budget and new business targets within your area.
* Order parts, raise purchase orders (POs), and receive orders for all parts/equipment within your area.
* Respond promptly to customer needs and concerns, achieving positive outcomes.
* Attend customer meetings, providing technical expertise as required for your area.
To succeed in this role, you will need:
* A current NSW Electrical license.
* Trade qualifications as an Electrician/Fitter/Mechanic, with additional studies in Electronics preferred.
* Strong IT capability and experience leading teams.
* A current driver's license with a good driving record.