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Front of house team member

Williamstown
The Commons Health Club Cremorne Pty
Staff Member
Posted: 6 April
Offer description

The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state‐of‐the‐art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional experience. We're here to set a new benchmark for what a health club can be - where quality meets care, and community is at the heart of it all.

The Commons is a vibrant community where entrepreneurs, businesses, and curious minds come together to work, connect, and grow. We believe in fostering a culture of collaboration, innovation, and inclusivity all grounded in genuine care for our members and each other.

About the Venue

Located within The Commons Health Club, our in‐house wellness café is a thoughtfully curated space that brings together specialty coffee, nourishing food, and genuine hospitality. With a focus on locally sourced, sustainable produce, we offer a simple yet high‐quality menu designed to support wellbeing and fuel community connection. Just like our Health Club, every detail of the café is designed to elevate the experience, where quality meets care, and connection is at the heart of it all. This café isn't just a stop for coffee or a smoothie, it's a vital part of our member experience and a daily ritual for many.

Cafe opening hours: Monday- Friday 6:00am - 7:30pm and Saturday-Sunday 6:30am - 3:30pm

About the Role

We're looking for a friendly, capable Full Time Front of House / Barista to join our team at The Commons. This is a hands‐on role combining quality coffee making, front‐of‐house service, and beverage preparation in a fast‐paced, people‐focused environment.

You'll be responsible for delivering consistently great coffee and drinks, supporting café service during busy periods, maintaining a clean and well‐run workspace, and creating a welcoming experience for members and guests. You'll work closely with the wider team to keep daily operations running smoothly and uphold our service standards.

This is a full‐time position, with flexibility to work across the café's opening hours.

Key Responsibilities

Coffee & Beverage Preparation

* Prepare high‐quality espresso coffee, milk‐based drinks, and other beverages to recipe
* Prepare smoothies and protein drinks as part of daily beverage service
* Operate and maintain coffee machines, grinders, blenders, and related equipment
* Maintain consistency in taste, quality, and presentation
* Complete daily cleaning, weekly deep cleans, and basic equipment maintenance

Front of House & Customer Service

* Greet members and guests warmly and provide friendly, efficient service
* Take orders, process payments, and provide menu guidance when needed
* Serve food and beverages and maintain a clean, welcoming service area
* Anticipate customer needs and resolve issues professionally
* Help foster a positive, community‐driven atmosphere

Operations & Stock

* Monitor stock levels and assist with ordering and restocking
* Support daily prep, stock rotation, and minimise wastageMaintain hygiene, food safety, and internal compliance standards
* Ensure the café/bar area is organised, clean, and fully operational

Team Support

* Work collaboratively with the team during service
* Lead by example with a professional, positive attitude
* Support training of new team members when required
* Assist management with reasonable ad‐hoc duties

Required Skills & Experience

* 1–2+ years' experience in a café, canteen, juice bar or similar hospitality environment
* Strong espresso coffee skills and confidence using café equipment
* Experience with general food and beverage preparation
* Excellent customer service and communication skills
* Ability to work efficiently in a fast‐paced environment
* Strong attention to detail, organisation, and cleanliness
* Food Safety Certification (or willingness to obtain)
* Ability to stand for long periods and lift up to 15–20kg
* Reliable, proactive, and team‐oriented approach

Values

All actions and behaviours must align with the philosophy and values of The Commons:

* Putting our members first
* Fostering community
* Working together as a team
* Constantly learning and growing

Benefits of working at The Commons

* Complimentary health club access
* Free counselling sessions
* Birthday & anniversary gifts
* State social committees with quarterly events ranging from pub drinks, picnics, bowling, movie screenings and beyond
* Additional paid maternity leave
* Exclusive annual Halloween party
* Further education program to support personal and professional development
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