Key Court Support Role
This position requires a high level of interpersonal and communication skills to provide exceptional support to court users.
* Welcome and assist court users with kindness and respect.
* Engage with court users face-to-face or virtually to help them navigate their court experience.
* Recognize and respond to individual service user needs and concerns.
* Provide information, referrals, and choices to support service users.
* Promote safety for all court users.
The role involves working independently and as part of a team, following guidelines, and maintaining confidentiality. Volunteers must have good digital literacy and be able to record keep, communicate effectively, and share information.
Essential Skills
* Proactive and enthusiastic attitude.
* Strong people skills and ability to work with diverse groups.
* Good communication and interpersonal skills.
* Ability to maintain confidentiality and follow guidelines.
This role is ideal for someone who wants to make a positive impact in the community and improve access to justice.