About the role
The Regulatory Operations Group is responsible for delivering integrated end-to-end regulatory services that support clients through our systems and ensure compliance with our approach to regulation.
This work operationalizes our strategy, streamlining services through process innovation informed by client needs. The division supports us to deliver effective and efficient digital services in a timely manner.
As Assistant Director of Product Management, you will be a critical leader responsible for product strategy and delivery of improvements from ideation to deployment. You will drive the use of data and insights to understand complex problems and harness service design principles to deliver a reliable and contemporary user experience.
The position requires demonstrated leadership experience in a technology setting, including enterprise application development, project/product management, and negotiation skills to draw diverse stakeholders together to deliver outcomes. Digital experience in a regulatory environment is desirable.
Key Responsibilities:
* Provide leadership and manage staff in day-to-day activities, ensuring effective performance and service delivery, developing and coaching staff, fostering teamwork, diversity, and information sharing, and providing feedback.
* Negotiate, engage, and manage relationships with internal and external stakeholders to support successful operation and continuous improvement of our product.
* Lead and drive strategic planning to inform the development of our application, technology, and security roadmaps.
* Drive and report on prioritization of team delivery plans and acceptance criteria for solutions, ensuring alignment with roadmap milestones and providing sign-off that they have been met.
* Lead user experience research and analysis, measuring organizational performance against performance indicators and benchmarks, and identifying emerging trends or issues through insights from diverse user feedback channels.
* Drive and lead project planning events, working with team members to ensure logical sequencing and prioritization to deliver value to users.
* Engage internal and external advisory services to deliver assurance of our activities and operations, including reviewing effectiveness of enhancements, supporting regular security assessments, and quality reviews of processes, policies, and artefacts.
* Develop high-quality reporting and documentation to ensure effective communication of key activities to governance committees and executive, facilitating risk-based decision-making.
* Provide well-informed advice to assist with management of sourcing, procurement, negotiation, and contracting strategies that support our operations.
* Identify, evaluate, and manage risks through practical mitigation strategies to support smooth project delivery.
* Work closely with the director to ensure overall management and strategic focus of service delivery and projects aligns with relevant plans and policies.
* In collaboration with senior management, assist with budget management relating to the section.
Requirements and Qualifications:
* Experience and/or qualifications related to technology, enterprise application development, and project management.
* Demonstrated experience managing and motivating people to be part of a positive high-performing culture, with strong negotiation and influencing skills.
Benefits:
* Generous superannuation
* A modern work environment
* Access to Employee Assistance Provider
* Flexibility to balance work and personal life
We Value Diversity and Inclusion:
We encourage applications from Indigenous Australians, people from culturally diverse backgrounds, and people with disability. At our organization, we strive to create an inclusive workplace where everyone feels valued and supported. We are committed to providing equal opportunities for all employees and applicants.
Eligibility:
Please note that this opportunity is open only to Australian Citizens. The successful applicant must have or be willing to undergo a security clearance to the level of Baseline as a condition of employment.
],