Overview
- Our agribusiness teams live and breathe agriculture
- You’ll listen to customers and take the time to help them grow
- Be proud of helping customers navigate challenges and opportunities
Rural Bank spent decades partnering with Australian farmers and building up regional communities. Now, as Bendigo Bank Agribusiness, the most trusted bank for Australian farmers, this commitment will continue.
It starts here. With Bendigo Bank … and you.
As part of the Bendigo Bank Agribusiness division, our Direct team is a fast-paced centre of excellence, focused on providing expertise and support to a wide range of agribusiness clients.
The key to our team success is in thanks to our Direct Managers, who build new relationships and deepen existing relationships quickly via phone, email and chat.
The role of Agribusiness Direct Manager provides exceptional customer service and product support, with demonstrated capability to understand our customer changing needs and provide relevant sustainable solutions.
Responsibilities
- Being responsible for the retention and growth of our national portfolio of customers.
- Interact with your customers virtually via phone or email to ensure our micro-agribusiness customers (TAE up to $750k) receive the right solutions to meet their needs.
- Explore leads for new business opportunities (virtually) as well as maintain exemplary customer service delivery for the existing portfolio of customers.
- Develop and deliver win-win financial and lending solutions that meet the customer’s needs, objectives and interests and the Bank’s growth target and risk appetite.
What you’ll bring to the role
- With a good understanding of Agribusiness banking and markets, you also bring lending capability and success in sales roles to this position.
- You have great financial analysis skills, including the ability to analyse and interpret financial statements and ideally also experience in credit analysis and agribusiness lending.
- We are seeking a highly skilled individual with a proven ability to build and maintain robust relationships with both internal and external stakeholders.
- You will have excellent customer service skills, with the ability to lead by example.
- Support the Service Associate team by providing quality feedback, coaching and mentoring, aiming to deliver a consistent customer experience across the portfolio.
- A tertiary qualification in agribusiness, finance or a related discipline
Why join Bendigo Bank
- Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
- Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse every day.
- Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.
Benefits
- Hybrid work? Flexible hours? A compressed work week? Our flexible work options are designed to suit your life.
- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.
We’re making better, bigger. And we’ll get there with you.
We offer flexible work options that put our people first, and a hybrid WFH model of a minimum of 60% of time spent in your local office.
Apply now! Now’s the time to set your sights even higher – on the future you and the future career you deserve.
Position description
Agribusiness Direct Manager
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.
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