Job Title: Shift Supervisor
A leading Australian chicken shop is seeking a Shift Supervisor in Townsville City.
Job Description:
We are looking for a highly motivated and organized individual to lead our fast-paced restaurant operations. As a Shift Supervisor, you will be responsible for managing daily tasks, ensuring customer satisfaction, and maintaining high-quality standards.
In this role, you will have the opportunity to work with a dynamic team and contribute to creating memorable customer experiences.
You will thrive in an environment where no two days are the same and must be able to adapt quickly to changing situations.
Key Responsibilities:
* Manage restaurant operations, including supervising staff, handling customer complaints, and maintaining inventory levels.
* Lead the crew in creating memorable customer experiences by providing exceptional service and ensuring that customers receive their orders promptly.
* Maintain high-quality standards by monitoring food quality, cleanliness, and overall store appearance.
Requirements:
* Bachelor's degree in Hospitality Management or related field.
* Minimum 1 year of experience in a supervisory role in the food service industry.
* Strong communication and leadership skills.
* Ability to multitask and prioritize tasks efficiently.
* Basic mathematical skills and accuracy with cash handling.
Benefits:
* Ongoing training and development opportunities.
* A fun and supportive work environment.
* The chance to work with a dynamic team and make a real difference in the community.
Why Work With Us?
At our chicken shop, we pride ourselves on serving high-quality food and delivering exceptional customer service. We are committed to creating a fun and rewarding workplace where our team members can grow and develop their skills.