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User researcher

Wagga Wagga
Datasite
Researcher
Posted: 20 January
Offer description

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe.
From data rooms to AI deal sourcing and more.
Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany.
They all, collectively, define the future for business growth.
Apply for one position or as many as you like.
Talent doesn't always just go in one direction or fit in a single box.
We're happy to see whatever your superpower is and find the best place for it to flourish.
Get started now, we look forward to meeting you.
What you will be doing:
Lead strategic, explorative research to uncover key pain points and unmet needs of Board Members and C-Level users and
Lead user and prospect recruiting and profiling to ensure the right participants are involved in each research activity
Act as a central research partner for all product squads and relevant chapters
Own and continuously improve Research Ops, including insight repositories, participant pools, and repeatable workflows
Synthesize and communicate insights into clear, actionable narratives that drive alignment across teams
Occasionally support opportunity validation, early concept testing, and usability research when needed
Combine qualitative research and product analytics to understand problems and inform decisions
What we will love about you:
Strong qualitative research (interviews, synthesis)
Strategic pain-point and unmet-need discovery (core focus)
Opportunity and concept validation
Clear communication and storytelling, especially with senior stakeholders and a strong stakeholder management across teams
High autonomy and ownership
Ability to challenge assumptions constructively
Fluent communication in English, German is a strong plus
What you will love about Sherpany:
You'll be part of an international company with a flat hierarchy, meaning your voice is heard, and you can take on real responsibility from day one
Your ideas?
Always welcome.
Flexibility & Freedom: We value your work-life balance
Grow with Us: We invest in your development by offering financial support for further education, training, and more—because your success is our success.
Well-being Matters: Your mental health is important
That's why we partner with nilo.health to support you.
Tech-Savvy Workspace: Work with the latest Apple MacBooks and cutting-edge tools to keep you ahead of the game.
Amazing Team Culture: We believe in fun, collaboration, and meaningful connections—expect awesome team events and a culture driven by strong values.
Our recruitment process:
Interview with our Talent Acquisition Specialist
Meet our Design Lead
Whiteboard challenge and meet your cross-functional team and UX, CX & PM colleagues
Job offer
#LI-Sherpany
Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued.
We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic.
We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
#J-*****-Ljbffr

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