Job Role Overview
We are looking for a Customer Support Professional to assist individuals in accessing care packages and services available through government programs.
* This role offers an opportunity to make a positive impact on people's lives by providing exceptional support and guidance.
Your Key Responsibilities
1. To provide timely and effective assistance to clients, addressing their queries and concerns regarding various care options;
2. To maintain accurate records of client interactions, ensuring seamless communication with relevant stakeholders;
3. To collaborate with internal teams to ensure comprehensive support is provided to clients throughout the process;
Benefits of the Role
The ideal candidate will have excellent interpersonal skills, empathy, and a passion for delivering outstanding customer service. They should be able to work independently as well as part of a team.